FAQs

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UK shipping info

We ship to the UK (including the Isle of Man and Channel Islands) and North Ireland using Royal Mail and, for large orders, DPD.

Estimated delivery time 3 - 5 working days.

Cost of delivery is calculated according to the total weight of your order. 

We guarantee that you will not pay customs charges upon receipt of your oil in the UK. We bottle our oil in Italy straight after the harvest and send just one pallet to the UK. We prepare all the orders in one go and post them out from the UK.

ROI shipping

As for orders to continental Europe, we ship orders straight from Italy to ensure customers do not pay customs fees upon receipt of your order. 

Estimated delivery time 5 - 10 working days. 

The cost of delivery is calculated according to the total weight of your order. 

We previously shipped to ROI for our warehouse in the UK but have experiences signifiant issues with post-Brexit customs issues.

We're working on a better solution, promise, but for now, to place an order please drop us an email at pitinoagricolo@gmail.com.

EU shipping

For EU customers, we ship orders straight from Italy. This ensures that you will not pay customs fees upon receipt of your order. 

Estimated delivery time 5 - 10 working days. 

The cost of delivery is calculated according to the total weight of your order. 

To place an order please drop us an email at pitinoagricolo@gmail.com.

US, Canada & rest of the world

We ship to the US, Canada and the rest of the world with FedEx. 

As we do not currently have a North American distributor, shipping is calculated on a case-by-case basis and may incur duties upon delivery.

To place an order please drop us an email at pitinoagricolo@gmail.com for a custom quote.

What is a monocultivar olive oil?

A monocultivar olive oil is made from just one olive cultivar. The olives are harvested and milled separately when each variety is as the peak of its ripeness. Just like grapes, each variety has its own flavour – from peppery and bold to nutty and mellow.

Our monocultivar oils therefore make an ideal gift for food lovers eager to take their first steps toward becoming an olive oil connoisseur. Each tin comes with a tag with lots more information on the variety, growing conditions, and flavour profile—so you can learn more and impress friends and family with your knowledge. 

Why don't you sell re-fill pouches?

We have thought about using a variety of packaging solutions in order to reduce our emissions and waste. Equally important to us is the quality of the oil, and the flavour and health properties of olive oil is heavily affected by packaging. This means more than just keeping the oil away from heat and light. Crucial is blocking oxygen from seeping through the packaging into the oil, and preventing aromatic compounds responsible for a considerable part of good olive oil's flavour going the other way. This is referred to as barrier properties, and it is the single biggest problem faced by bio-based or recyclable plastics.

Aren't re-fill pouches more eco-friendly?

There is currently no bio-plastic or monomaterial pouch that can offer the barrier properties needed to satisfactorily prevent oxidation of the oil and the loss of aromatic compounds. 

Some companies sell oil in semi-recyclable pouches that offer mediocre barrier properties, but we don't believe in paying for the best oil and receiving oil that is not at its best.

Moreover, it is impossible to know by taste whether the oil has increased in free acidity and therefore lost a major proportion of its health benefits. Polyphenols also decline when small amounts of oxygen seep through the pouch. To combat this, many companies will sell oil that has been milled along with black pepper to give it a spicy or peppery flavour that tricks the consumer into thinking they are consuming a fresh, high-polyphenol oil. We could sell our oil pouches that do protect the oil inside, but they involve the use of plastic and aluminium laminates that make these pouches non-recyclable. Although glass recycling requires a lot of energy, dark glass protects the oil perfectly, recycling is widely available, and there is minimal waste.